Cookie Policy
Last updated: June 17, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cloud Presence uses cookies to enhance your experience and provide personalized services.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be switched off in our systems.
- Authentication cookies: Keep you logged in during your session
- Security cookies: Protect against cross-site request forgery attacks
- Load balancing cookies: Ensure website performance and stability
- Session management: Maintain your preferences during your visit
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics: Track website usage and performance metrics
- Performance monitoring: Monitor page load times and errors
- User behavior analytics: Understand how users navigate our site
- Feature usage tracking: Analyze which features are most used
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- Preference cookies: Remember your dashboard settings and preferences
- Language cookies: Store your language and region preferences
- Theme cookies: Remember your display preferences (dark/light mode)
- Form data: Remember information you've entered in forms
2.4 Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
- Conversion tracking: Measure the effectiveness of our advertising campaigns
- Retargeting cookies: Show relevant ads based on your previous visits
- Social media cookies: Enable sharing and social media functionality
- Third-party advertising: Allow partners to serve targeted advertisements
3. Third-Party Cookies
We work with several third-party services that may set cookies on your device:
Service Providers
Google Analytics
Purpose: Website analytics and performance tracking
Cookies: _ga, _gid, _gat
Stripe
Purpose: Payment processing and fraud prevention
Cookies: __stripe_mid, __stripe_sid
Vercel Analytics
Purpose: Performance monitoring and optimization
Cookies: _vercel_analytics
NextAuth.js
Purpose: Authentication and session management
Cookies: next-auth.session-token
4. Cookie Duration
4.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They are essential for basic website functionality and security.
4.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them manually. Duration varies by purpose:
- Authentication cookies: 30 days
- Preference cookies: 1 year
- Analytics cookies: 2 years
- Marketing cookies: 30-90 days
5. Managing Your Cookie Preferences
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block certain types of cookies
- Set preferences for future cookie acceptance
5.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions → Cookies and site data
5.3 Our Cookie Preference Center
We provide a cookie preference center where you can manage your consent for non-essential cookies. You can access this at any time through the cookie banner or by contacting us directly.
6. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- You may need to re-enter information repeatedly
- Personalized features may not work as expected
- Some pages may load more slowly
- Certain interactive features may be unavailable
- Login sessions may not persist
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.
8. Your Consent
By continuing to use our website, you consent to the use of cookies as described in this policy, except where your consent is not required by law. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.
9. Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@cloudpresence.com
Subject Line: Cookie Policy Inquiry
Website: cloudpresence.com/contact
Privacy Officer: dpo@cloudpresence.com
Important Note
This Cookie Policy is part of our overall Privacy Policy. For information about how we collect, use, and protect your personal information, please review our complete Privacy Policy.